Junior Payment Product Operations Specialist - Remote Opportunity

About the Role

Paymenttools is on a mission to transform the payment landscape for retailers in Europe. We are currently seeking a Junior Payment Product Operations Specialist to join our team in a remote capacity. This role is pivotal in ensuring our daily payment ecosystem operates smoothly and efficiently. You will handle essential day-to-day tasks like payment approvals and account reconciliation while ensuring our product processes are meticulously documented for regulatory compliance.

What You'll Do

• Be the backbone of our daily payment operations, overseeing the end-to-end approval and reconciliation process to guarantee seamless transactions.
• Create and maintain detailed product and process documentation required for regulatory compliance, covering workflows from customer action to merchant settlement.
• Support the product team in defining compliant workflows and operational processes for new features, such as third-party integrations or licensing procedures.
• Create process diagrams to provide a clear overview of technical and operational steps.
• Collaborate regularly across teams in Paymenttools and the wider REWE group.

Requirements

• Proficiency in both German and English is required, with business-level German being critical for documentation.
• A degree in Economics, Business Administration, Business Law, or a related field is highly preferred.
• A foundational understanding of payment systems and initial experience in banking, payment, or operations fields is ideal.
• Relevant internships or working student roles in finance-related businesses are valued.
• Experience with SAP is a major plus, along with familiarity with tools like Miro, Confluence, or Jira.

Nice to Have

• Experience in a fast-paced, agile environment.
• Knowledge of regulatory compliance in payment operations.
• Strong analytical and problem-solving skills.

What We Offer

• Flexible working hours that fit your workflow.
• Hybrid working environment with the option to work from home or our Cologne office.
• 1,000 euro annual learning and development budget + internal training platforms.
• Discounts on travel, fashion, technology, and more through our corporate benefits.
• REWE discount card for REWE group retailers.
• Company-provided tax services and affordable bicycle leasing through JobRad.
• Language courses (English and German) to enhance your skills.
• Company events including Hackathons and Company Days.

We are looking forward to getting to know you! Even if you feel that you don’t quite meet all the requirements, we encourage you to apply if the position excites you. We value all kinds of backgrounds and walks of life.