IT Systems Administrator (Field Deployment & Support) - Remote

About the Role

We're hiring an IT Systems Administrator (Field Deployment & Support) to join our dynamic team at ProCaps Laboratories. This role starts onsite in Henderson, NV, for 2-3 months before relocating to Colorado with a hybrid schedule. As an IT Systems Administrator (Field Deployment & Support), you will play a vital role in launching and supporting our new facility in Broomfield, Colorado. This position will initially focus on deploying IT infrastructure, including network cabling, workstations, servers, and related hardware. Following the site buildout, your responsibilities will shift to a support-focused position, handling day-to-day help desk operations, maintaining systems, and providing end-user support.

What You'll Do

• Install and manage physical IT infrastructure, including wiring and network setup.
• Configure and deploy servers, networking equipment, and workstations.
• Ensure connectivity to the corporate domain and compliance with IT policies.
• Collaborate with the remote IT team for seamless system integration.
• Coordinate with local vendors and service providers as needed.
• Maintain detailed documentation of the setup process and IT inventory.
• Provide Tier 1 and Tier 2 help desk support to local and remote users.
• Monitor, maintain, and troubleshoot IT infrastructure, including servers and networks.

Requirements

• Bachelor's degree in IT, Computer Science, or equivalent experience.
• 3+ years of experience in IT infrastructure setup and user support.
• Strong proficiency with Windows Server, Active Directory, and Group Policy.
• Networking knowledge, including switch and Wi-Fi configuration.
• Relevant certifications (e.g., CompTIA Network+, Azure Administrator, or CCNA) preferred.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and documentation skills.
• Ability to travel via airline.

Nice to Have

• Experience with cloud services and virtualization technologies.
• Knowledge of security best practices and compliance standards.

What We Offer

• A competitive starting salary.
• Top-Tier Medical, Dental & Vision Coverage - $0 cost when you qualify for our Wellness Program.
• Generous Paid Time Off - includes 8 paid company holidays.
• 401(k) with Company Match - up to 4.5%.
• 100% Company-Paid Life Insurance.
• 100% Company-Paid Short-Term Disability Insurance.
• Gym Membership Reimbursement.
• Vitamin Allowance + Employee Discounts on Products.
• Company-Funded Health Savings Account (HSA) - $1,600 annually.
• Cash Bonuses Through Employee Referral Program.
• Optional Pet Insurance Available.
• Fantastic work environment that focuses on Safety, Quality, Community, and amazing people.