Solutions Engineer - AI-Driven Growth (Remote)
About the Role
Subsets (YC S23) is an early-stage startup building the future of AI-driven subscription growth. As a Solutions Engineer remote, you'll join the early team as the technical bridge between our platform and our customers. This is not a traditional customer success role - you'll operate as a technical owner of customer outcomes, deeply embedded in both our product and our customers' data, systems, and workflows.
What You'll Do
- Own the technical success of a portfolio of accounts and translate customer goals into concrete, working solutions within the Subsets platform.
- Work hands-on with data and models: build, validate, and deploy ML-driven features such as propensity models and churn signals, and ensure reliable data flows across integrations (Braze, Sailthru, and others).
- Bridge product and engineering: validate the feasibility of use cases, prototype new solutions, identify product gaps, and take care of bugs.
- Partner closely with our Lifecycle Engineer(s), who lead the client relationship, while you own the technical part.
- Work in a lean, high-performing team where you will have a significant impact and assume high levels of responsibility.
Requirements
- Experience in solutions/product engineering, technical customer success, technical consulting roles, or other technical customer-facing roles.
- Hands-on experience with data pipelines, integrations, and debugging data quality issues in production environments.
- Familiarity with ML/AI concepts and experience working with or deploying predictive models.
- Familiarity with CRM/marketing automation platforms (e.g., Braze, Sailthru, or similar) is a big plus.
- The ability to move between deep technical work and clear client communication.
- Working well under timeline constraints.
Nice to Have
- Experience in early-stage startups.
- Willingness to work in a primarily in-office way.
What We Offer
- Competitive salary and equity.
- Company card for all things office food/snacks.
- Great breakfast and lunch (and dinner when working late in the office).
- Relocation support if you don't live in Copenhagen.
This Solutions Engineer role at Subsets offers a unique opportunity to work in a fast-paced startup environment focused on AI-driven growth. With competitive compensation and relocation support, it's an attractive position for tech professionals.
Who Will Succeed Here
Proficiency in Python and experience with data manipulation libraries like Pandas or NumPy, enabling efficient data processing and integration for machine learning applications.
Strong familiarity with Google Cloud Platform services, particularly BigQuery and dbt, to effectively manage and analyze large datasets within a cloud environment.
A proactive mindset with a passion for learning and adapting to new technologies, particularly in AI and machine learning, as well as the ability to troubleshoot and solve technical challenges independently in a remote work setting.
Learning Resources
Career Path
Market Overview
Skills & Requirements
Domain Trends
Industry News
Loading latest industry news...
Finding relevant articles from the last 6 months