Senior Solution Engineer - Remote Opportunity

About the Role

We are seeking a Senior Solution Engineer - Remote to join our dynamic team at Microblink. In this role, you will be pivotal in fostering robust, collaborative, and trust-based relationships with our customers, empowering over 400 Microblink clients to maximize the value derived from our innovative products. Your contributions will be instrumental in crafting success narratives that highlight enduring partnerships and favorable outcomes for our customers.

What You'll Do

• Partner closely with our Sales, Account Management, and Customer Success teams to shape deal and account strategy while leading white-glove onboarding experiences.
• Lead with a solutions-first mindset—asking the right questions to understand a client’s goals and proposing implementation paths that align with their business outcomes.
• Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment.
• Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement.
• Own and complete technical components of RFPs, RFIs, and solution proposals.
• Deliver compelling, customized product demos based on vertical and use case, weaving in technical recommendations across web, iOS, Android, and cloud platforms.

Requirements

• 7–10+ years of experience in SaaS enterprise environments in technical pre-sales, solutions consulting, or implementation roles.
• Exceptional customer-facing skills with the ability to engage across multiple levels and departments within large organizations.
• Confident presenter with excellent communication skills—both verbal and written.
• Strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration.
• Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch.
• Action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset.

Nice to Have

• Experience in identity verification, fraud prevention, or compliance.

What We Offer

• Become part of a global B2B SaaS identity company where your contributions truly make an impact.
• A high-performing, people-first culture that values growth, fosters learning, and rewards success.
• Enjoy flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference.
• Unlimited PTO to support work-life balance.
• Region-specific benefits tailored to your location.
• Equity options available.

If this role sounds like a fit, we’d love to hear from you. Just click “Apply” and send us your resume—we’re excited to meet passionate, talented individuals from around the world.