Senior Endpoint Management Specialist - Remote Opportunity

About the Role

Join the Bank of Canada as a Senior Endpoint Management Specialist and take on a pivotal role in enhancing the end-user experience across managed devices. This Senior Endpoint Management Specialist position offers a unique opportunity to work remotely while contributing to the economic and financial well-being of Canadians.

What You'll Do

• Manage the end-to-end lifecycle of corporate devices, ensuring efficient provisioning, deployment, updates, and secure decommissioning.
• Package, deploy, and maintain applications across various platforms, including Win32, MSI, MSIX, and custom applications.
• Design and support Windows Autopilot and automated provisioning, utilizing PowerShell scripting for remediation.
• Implement and maintain security baselines and configuration standards, balancing compliance with usability.
• Collaborate with Service Desk, Cybersecurity, and Identity teams to resolve complex endpoint and access-related issues.
• Maintain accurate technical documentation, device standards, and operational runbooks.
• Lead initiatives such as OS migrations and platform modernization efforts.
• Optimize Azure Virtual Desktop (AVD) environments and administer Windows 365 Cloud PC environments.

Requirements

• Strong experience with Windows 11, Windows Server 2019+, and enterprise managed iOS devices.
• Hands-on experience with SCCM and Microsoft Intune in co-managed or cloud-first environments.
• Proven expertise in application packaging and deployment.
• Solid understanding of endpoint configuration management, patching, and lifecycle operations.
• Advanced troubleshooting skills across devices, applications, and security configurations.
• Strong collaboration skills and experience working across operational and project-based workstreams.
• Ability to balance day-to-day operational support with longer-term platform improvements.

Nice to Have

• PowerShell scripting and automation for provisioning or reporting.
• Experience with Autopilot deployment strategies.
• Exposure to AI-assisted operations or analytics.

What We Offer

• Competitive compensation ranging from CAD 111,051 to CAD 130,649.
• Performance pay incentives of 7-10% based on meeting expectations.
• Flexible and comprehensive benefits package tailored to your needs.
• Extra vacation days that can be purchased annually.
• Indexed, defined-benefit pension plan.
• Relocation assistance for candidates moving to Canada.
• Hybrid work model allowing for remote work flexibility.