About the Role

We're seeking a dedicated Hotel Manager to lead our team at Premier Inn, focusing on enhancing guest satisfaction and operational excellence. This remote Hotel Manager position offers a unique opportunity to shape the hospitality experience while managing a vibrant team.

What You'll Do

  • Lead and motivate our Front of House, Housekeeping, and Maintenance teams to ensure outstanding service and compliance with brand standards.
  • Oversee daily hotel operations, including bar and kitchen management, to maintain Premier Inn's reputation as the UK’s number one hotel brand.
  • Identify commercial opportunities and drive improvements to enhance guest experiences.
  • Ensure health and safety standards are met throughout the hotel, overseeing food service operations to maintain high-quality standards.
  • Develop your team, fostering a culture of excellence and support.

Requirements

  • Previous management experience in the hospitality industry or a similar environment.
  • Strong leadership skills with a passion for customer service.
  • Excellent team management and communication skills, with a warm, genuine approach to people.
  • Commitment to safety and maintaining high service standards.

Nice to Have

  • Experience with performance-related bonus schemes.
  • Knowledge of health and safety regulations in hospitality.
  • Familiarity with hotel management software.

What We Offer

  • Competitive salary ranging from £46,000 to £48,000.
  • Performance-related company bonus scheme.
  • Pension Scheme and Share Save Scheme.
  • Whitbread Privilege Card for discounts at restaurants and hotels.
  • 33 days annual leave, including bank holidays.
  • Discounts on utility bills, travel, cinema trips, and more through Perks at Work.
Why This Job8.5 of 10

This Hotel Manager position at Premier Inn offers a unique opportunity to lead a dynamic team in the hospitality sector while enjoying competitive benefits and a focus on guest satisfaction.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proven experience in utilizing property management systems like Opera or RoomRaccoon to optimize hotel operations and enhance guest experiences.

Strong ability to foster a remote team culture, demonstrating skills in virtual team management and digital communication tools such as Zoom and Slack.

A mindset focused on continuous improvement and operational excellence, with a track record of implementing health and safety standards in hospitality environments.

Learning Resources

Leadership Skills: Leading a Remote Teamcourse

Career Path

Hotel Manager - Premier Inn(Now)Regional Hotel Manager(1-2 years)Director of Operations(3-5 years)

Market Overview

Market Size 2024
$1.2B
Annual Growth
8.5%
AI Adoption in Hospitality
45%
Investment in Hospitality Tech
+25%
Labour Demand for Remote Managers
+30%
Avg Salary for Remote Hotel Managers
$75K

Skills & Requirements

Required
Team LeadershipCustomer ServiceHospitality Management
Growing in Demand
Data-Driven Decision MakingRemote Team ManagementDigital Customer Experience Enhancement
Declining
Traditional In-Person Customer ServiceManual Operational Processes

Domain Trends

Increased AI Integration
AI tools are being adopted by 45% of hotels to enhance customer service and operational efficiency, allowing managers to focus on strategic leadership.
Rise of Remote Management
The demand for remote hotel management roles has surged by 30% as companies adapt to hybrid work models, leading to a greater emphasis on digital communication skills.
Focus on Sustainability
72% of travelers prefer hotels with sustainable practices, pushing technology investments in eco-friendly solutions, which hotel managers must integrate into their operations.

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