Expansion & Partnerships Associate - APAC Region (Remote)

About the Role

We’re hiring an Expansion & Partnerships Associate to join our team remotely. This role is pivotal in strengthening insurer partnerships across the Asia-Pacific region and ensuring expansion excellence as we grow into new markets.

What You'll Do

• New Carrier Relationship Development: Identify, engage, and contract with insurance carriers and brokers across the Asia-Pacific region, expanding Kota’s in-country proposition availability through like-minded, commercially-aligned partnerships.
• Relationship Building: Act as a key liaison with broker partners, supporting deeper, long-term collaboration and alignment, ensuring that they meet our service level expectations.
• Market Expansion Support: Research providers, ecosystems, and regulatory environments across the Asia-Pacific region to inform market entry strategy and partner selection.
• Operational Excellence: Maintain accurate records, dashboards, and reporting to keep stakeholders aligned and informed.
• Knowledge Management: Develop and refine playbooks, processes, and best practices to ensure scalable growth.
• Post Launch Reviews: Gather partner and client feedback, distilling lessons learned into actionable improvements.
• Business Continuity Planning: Help design, document, and operationalize BCP frameworks to safeguard service delivery across markets.
• Partnership Governance: Coordinate and participate in partner governance forums, ensuring actions, risks, and outcomes are well-documented and tracked.

Requirements

• Fluent in English (written and spoken); additional languages would be a plus.
• 5+ years’ experience in employee benefits, pensions, or insurance in the Asia-Pacific region, ideally in consulting, brokerage, or benefits administration.
• Strong understanding of the benefits ecosystem in one of the local countries mentioned, including mandatory statutory benefits and relevant regulatory frameworks.
• Relevant professional qualifications in Employee Benefits Consulting, Business Administration, or HR/insurance specialization.
• Excellent relationship-building skills, with experience supporting partner-facing initiatives.
• Highly organized, detail-oriented, and reliable with strong follow-through.
• Proactive and curious, comfortable taking ownership and asking the right questions.
• Strong written and verbal communication, with an ability to simplify complexity for stakeholders.

Nice to Have

• Wider Asia-Pacific experience is a plus.
• Analytical mindset with confidence in handling data and market research (Excel/Sheets).
• A team player who thrives in fast-paced, high-growth environments.

What We Offer

• Comprehensive Health Insurance
• Workplace Pension with matched contributions up to 5%
• WFH stipend to support your home office needs
• Generous Paid Time Off – work hard and recharge fully
• Annual company-wide offsite + dedicated team offsite