Computing Systems Professional 1 - Remote Opportunity

About the Role

We are seeking a Computing Systems Professional 1 to join the Los Alamos National Laboratory (LANL)'s Special Security IT & Cyber Operations (SSO-3) team. This Computing Systems Professional 1 remote role will primarily support Windows computing for critical classified networks accredited by DOE-IN in support of multiple Strategic Intelligence Partnership Projects. You will be responsible for resolving tough technical issues for a variety of highly skilled scientists in an airgapped environment.

What You'll Do

• Install, manage, and troubleshoot Windows 11 client systems, associated networks, and applications.
• Collaborate closely with Cybersecurity for process execution in compliance with security requirements.
• Integrate with Networking, Linux, or Windows teams to cross-train and build a robust skill set.
• Provide support for IT help-desk services, including customer phone calls, emails, tickets, and walk-ins.
• Document IT processes and procedures effectively to enhance operational efficiency.

Requirements

• Bachelor's degree in a related field or equivalent combinations of education and experience.
• Experience performing systems administration for Microsoft Windows-based computing, including configuration, deployment, and troubleshooting.
• Knowledge of Microsoft Active Directory, including security group management.
• Proven track record of working effectively in a team environment.
• Experience writing technical documentation for IT processes and procedures.

Nice to Have

• Experience performing systems administration in a classified environment.
• Familiarity with endpoint management tools (SCCM, MECM, MDT, Ansible).
• Experience with Cybersecurity endpoint agents (Splunk, ePO / ACAS, Trellix).
• Knowledge of NIST 800-53 and Security Technical Implementation Guidelines.
• Active Q clearance or DoD Top Secret SCI.

What We Offer

• Generous benefits package including PPO or High Deductible medical insurance.
• Dental and vision insurance.
• Free basic life and disability insurance.
• Paid childbirth and parental leave.
• Award-winning 401(k) with matching contributions.
• Learning opportunities and tuition assistance.
• Flexible schedules and time off (PTO and holidays).
• Onsite gyms and wellness programs.

This Computing Systems Professional 1 remote position offers an exciting opportunity to advance your IT & Network Engineering career. If you are interested in relocating to the United States, we provide comprehensive relocation packages to help you move and settle into your new role.