Store Colleague - Retail Experience

About the Role

We are hiring a Store Colleague - Retail Experience to join our dynamic team at JD Sports Fashion. As a Store Colleague, you will play a vital role in delivering exceptional customer service and ensuring a welcoming atmosphere for our shoppers. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about sports fashion and outdoor gear.

What You'll Do

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.
• Collaborate with team members to maintain high service and presentation standards.

Requirements

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
• Genuine passion for JD’s brands, trends, and the latest products.

Nice to Have

• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a desire to improve and progress within JD Group.

What We Offer

• Incremental Holiday Allowance.
• Staff Discount on qualifying purchases across Group retail stores and online.
• Exclusive Colleague Bike Discount scheme.
• Discounted Gym membership.
• Personal development opportunities to learn and develop at work.
• Access to Apprenticeships and accredited qualifications.

Join us as a Store Colleague and be part of a team that values your energy, ideas, and personality. This is your moment to shine at JD Sports!