Staff Product Manager – Customer Channels (Remote)

About the Role

It’s an exciting time to join us as a Staff Product Manager – Customer Channels remote! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

What You'll Do

• Own the strategy, vision, and execution of our customer channels across web, iOS, and Android.
• Accountable for channel penetration, user adoption, and platform reliability, ensuring seamless experiences that drive engagement and retention across markets.
• Operate with influence-based leadership, partnering with other Product leads, Engineering, Design, and Data teams to define channel strategy.
• Enforce performance standards and diagnose why key channels under-perform.
• Balance feature velocity with platform stability, making strategic calls on channel consolidation vs. fragmentation.

Requirements

• 10+ years in product management, with at least 2 years operating at Staff, Principal, or equivalent level.
• Fluency in mobile and web performance domains: hang/ANR rates, crash-free sessions, Core Web Vitals.
• Able to challenge engineering decisions with data.
• Experience owning platform or enablement products where success is also measured by the velocity and quality of dependent teams.
• Proven ability to drive consolidation decisions across fragmented product surfaces.

Nice to Have

• Experience in B2C E-commerce or similar industries.
• Familiarity with agile methodologies.
• Strong communication and collaboration skills.

What We Offer

• Competitive salary and performance bonuses.
• Flexible remote work environment.
• Opportunities for professional development and growth.
• Health and wellness benefits.
• Collaborative and innovative team culture.