Senior Business Analyst - AI-Driven Insights

About the Role

We are seeking a Senior Business Analyst remote to drive strategic decision-making through AI-enabled analytics and actionable insights. This role offers the opportunity to influence critical business outcomes, optimize operational performance, and leverage advanced analytics and AI tools in a fast-paced, fully remote environment.

What You'll Do

• Own KPI architecture, including definitions, lineage, SLAs, and decision-use cases, leveraging AI-assisted metric validation.
• Instrument, monitor, and operationalize leading indicators such as activation, adoption, time-to-value, and quality metrics.
• Lead structured root-cause analyses using Six Sigma, statistical methods, and AI-assisted pattern detection.
• Drive closed-loop improvement cycles to translate insights into actionable process and product enhancements.
• Partner with Finance, Sales Operations, and Customer Success teams to support revenue modeling, forecasting, and variance analysis.
• Build decision-oriented dashboards, define measurement plans for experiments, and automate analytics workflows using BI and AI tools.
• Identify systemic delivery bottlenecks, reliability issues, and process inefficiencies, recommending corrective actions.
• Validate data sources, instrumentation, and telemetry to ensure accuracy, AI readiness, and KPI alignment.

Requirements

• 3+ years of experience in Product Operations, Product Analytics, BizOps, RevOps, or FP&A analytics.
• Strong SQL and data modeling skills with experience in semantic layers.
• Advanced BI expertise in Power BI and/or Tableau.
• Proven leadership in conducting root-cause analyses and implementing cross-functional corrective actions.
• Experience with process improvement or engineering methodologies (Lean, Six Sigma, Kaizen); Green Belt strongly preferred.
• Ability to translate complex data into clear recommendations for business stakeholders.
• Familiarity with experimentation platforms, product instrumentation tools, AI-assisted analytics, and reliability metrics is preferred.

Nice to Have

• Experience in a fully remote role with international collaboration.
• Knowledge of GDPR compliance and data privacy regulations.

What We Offer

• Competitive salary ($88,208 - $100,000 annual base, depending on location, qualifications, and experience).
• Comprehensive health and wellness benefits.
• 401(k) Savings Plan with company contributions.
• Paid time off and parental leave.
• Tuition assistance and career development support.
• Fully remote role with up to 20% international travel for internal meetings.