Sales Support Specialist - Remote Opportunity

About the Role

Are you passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) remote and provide outstanding support to our customers throughout the UK and Europe. As a Sales Support Specialist remote, you will process sales orders and liaise with customers at every stage of their orders journey to exceed their expectations. In our fast-paced, service-oriented environment, you will play a crucial role in ensuring customer satisfaction.

What You'll Do

• Manage customer orders efficiently within a manufacturing setting.
• Provide timely updates and support to customers regarding their orders.
• Collaborate with internal teams to ensure a seamless order process.
• Exceed customer expectations through exceptional service.
• Utilize technology-driven solutions to enhance customer interactions.

Requirements

• Previous experience in a customer service or sales support role is preferred.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Experience managing customer orders is advantageous.
• Passion for helping customers grow and develop sustainable solutions.

Nice to Have

• Experience in the packaging industry.
• Familiarity with digital printing technologies.
• Knowledge of flexible packaging solutions.

What We Offer

• Competitive salary ranging from £26,500 to £35,000 per annum.
• Full-time position with Monday to Friday schedule.
• Opportunity to work remotely, providing flexibility.
• Supportive team environment focused on customer success.
• Access to professional development and growth opportunities.