Mid-Level QA Engineer - Remote Position at J-Mack Technologies

About the Role

Join J-Mack Technologies as a Mid-Level QA Engineer and contribute to meaningful projects that support United States Veterans. This fully remote position allows you to leverage your expertise in software quality assurance to ensure that critical benefit programs are delivered effectively and efficiently. As a Mid-Level QA Engineer, you will play a vital role in shaping testing strategies and elevating quality standards across our teams.

What You'll Do

• Lead the design and execution of comprehensive test strategies across workstreams and platforms.
• Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture.
• Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure.
• Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews.
• Mentor and guide other QA engineers, fostering a culture of quality across the team.
• Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines.
• Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards.
• Champion quality process improvements and introduce modern testing methodologies to drive efficiency and coverage.
• Engage with stakeholders to communicate quality status, risks, and recommendations clearly.

Requirements

• 2-5 years of professional software quality assurance experience, including complex enterprise or government systems.
• Expertise in test planning, test case design, defect lifecycle management, and release readiness.
• Experience with Agile/Scrum practices and cross-functional collaboration.
• Hands-on or working knowledge of Appian is a huge plus.
• Experience mentoring QA team members and contributing to process standardization.
• Familiarity with cloud-based environments and modern web application architecture.
• Proficiency with tools such as Jira, TestRail, or equivalent QA management platforms.
• Hands-on or working knowledge of test automation (e.g., Selenium, Cypress, Playwright, or similar) is a strong plus—not required.
• Section 508 / accessibility testing experience is highly desirable.
• Prior experience with federal or VA.gov digital services is highly desirable.
• Bachelor of Science (BS) in Computer Science, Electronic Engineering, or other engineering/technical discipline. Alternatively, 8 additional years of experience may be substituted for education.

What We Offer

• Fully remote, full-time role with meaningful mission impact for the Veteran community.
• Senior voice on a collaborative, cross-functional Agile team.
• Opportunity to shape QA standards and practices at the program level.
• Supportive environment that invests in your growth and the growth of your team.
• Medical, Dental & Vision Insurance — J-Mack covers 80% of employee premiums and 50% of dependent premiums.
• 401(k) Safe Harbor Plan with full vesting and 4% company match.
• Paid Time Off: 120 hours annually, increasing to 160 hours after 5 years.
• 11 Paid Holidays.
• Charity Matching: J-Mack matches employee donations up to $250 annually.