IT Support Engineer - Remote Opportunity with Growth Potential

About the Role

We are seeking an IT Support Engineer to join our family-owned business, offering a fully remote opportunity. As an IT Support Engineer remote, you will be integral in supporting O365, Access, Windows Servers, and various internal products. This role not only provides a chance to work in a dynamic environment but also offers a clear path for growth into software development.

What You'll Do

• Provide first and second-line support for IT issues across various platforms.
• Assist in the management and support of O365, Access, and Windows Servers.
• Work on internal products and provide technical assistance to users.
• Engage in training and upskilling opportunities in C# and SQL.
• Collaborate with team members to enhance service delivery and support processes.

Requirements

• Entry-level experience in IT support or a related field.
• Familiarity with O365, Access, and Windows Servers.
• Basic understanding of C# and SQL is a plus.
• Strong problem-solving skills and a desire to learn.
• Ability to work independently and as part of a team.

Nice to Have

• Experience in a family-run or small business environment.
• Interest in transitioning to software development roles.
• Knowledge of network engineering concepts.

What We Offer

• Competitive salary range of £25k–£40k, commensurate with experience.
• Fully remote work environment with flexible hours.
• Opportunities for professional growth and development.
• A supportive team culture that values collaboration.
• Access to training resources for skill enhancement.