ICT Infrastructure Engineer - Remote Opportunity

About the Role

We are seeking an ICT Infrastructure Engineer to join our innovative team at TNO. This remote ICT Infrastructure Engineer position offers a unique opportunity to work at the forefront of Europe’s photonics innovation, contributing to the development of cutting-edge manufacturing technologies.

What You'll Do

• Support and maintain the IT infrastructure that enables daily operations across our manufacturing and engineering environment.
• Collaborate with IT colleagues, engineers, and production teams to ensure that infrastructure systems remain stable, secure, and aligned with operational requirements.
• Manage desktop and end-user support, including installation, configuration, and troubleshooting of desktops, laptops, and peripherals.
• Oversee infrastructure operations and systems management, including administration, monitoring, and maintenance of servers, storage, virtualization platforms, and network systems.
• Execute ITIL/ITSM processes such as Incident, Change, Problem, Asset, and Configuration Management.
• Support the implementation and operation of security controls, monitoring security alerts, and investigating potential incidents.
• Maintain documentation of infrastructure configurations, procedures, and workflows.
• Contribute to infrastructure performance improvements and automation initiatives that enhance operational efficiency.

Requirements

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, or a related technical discipline.
• Approximately 3-7 years of experience in IT infrastructure, system administration, or a related technical role.
• Solid knowledge of IT infrastructure components, including servers, networking, virtualization platforms, and storage systems.
• Experience supporting desktop environments and end-user systems in a professional IT environment.
• Familiarity with ITIL or ITSM processes such as Incident, Change, and Problem Management.
• Basic understanding of IT security principles, including access management and endpoint security.
• Strong troubleshooting skills and the ability to identify and resolve technical issues efficiently.
• Ability to communicate effectively with multidisciplinary teams including IT, engineering, production, and external vendors.

Nice to Have

• Experience in high-tech or semiconductor manufacturing environments.
• Knowledge of automation tools and scripting languages.
• Certifications in relevant IT fields (e.g., CompTIA, Cisco, Microsoft).

What We Offer

• Challenging and varied work with a real impact on the future of photonics technology.
• Comprehensive relocation support for international candidates.
• 8% holiday pay, a 13th month bonus of 8.33%, and a flex budget.
• 33 days of annual leave on a full-time basis plus flexible holiday options.
• Access to courses, workshops, and conferences for professional development.
• Flexible working hours and the possibility to work part-time.
• A good pension scheme and optional employee benefits.