Head of Insights - Remote
About the Role
We are seeking a talented and experienced Head of Insights - Remote to lead our data-driven initiatives and provide strategic insights that drive decision-making across the organization. As the Head of Insights, you will be responsible for overseeing the analytics team, ensuring that we harness the power of data to enhance customer engagement and improve our services. This role offers a unique opportunity to shape the insights strategy and make a significant impact on our business outcomes.
What You'll Do
- Lead and manage the insights team, fostering a culture of data-driven decision-making.
- Develop and implement analytics strategies that align with business goals.
- Utilize advanced data analysis techniques to extract actionable insights from various data sources.
- Collaborate with cross-functional teams to identify key metrics and KPIs for performance measurement.
- Present findings and recommendations to stakeholders through compelling storytelling and data visualization.
- Oversee user research initiatives to understand customer needs and preferences.
- Ensure data governance and compliance with industry standards.
- Drive automation and optimization of reporting processes to enhance efficiency.
Requirements
- Proven experience in a leadership role within insights or analytics.
- Strong background in data analysis, including qualitative and quantitative research methodologies.
- Expertise in tools such as Oracle 19C, SQL Server 2019, and Postgres.
- Experience with data visualization tools and techniques.
- Excellent communication skills, with the ability to convey complex data insights to non-technical stakeholders.
- Strong understanding of user-centered design principles and customer engagement strategies.
- Ability to work collaboratively in a remote environment.
- 5+ years of experience in insights or analytics roles.
Nice to Have
- Experience in blockchain intelligence and emerging technologies.
- Familiarity with ITIL and service design methodologies.
- Knowledge of accessibility standards in data presentation.
What We Offer
- Private Medical Cover funded by NEC for Employees.
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover.
- A Group Pension Plan with employer contributions up to 8.5%.
- Access to LinkedIn Learning with over 15,000 courses.
- Flexible remote work environment.
- Opportunities for professional development and growth.
- Collaborative and innovative team culture.
This Head of Insights - Remote role at NEC offers a unique opportunity to lead a data-driven team and shape the insights strategy. With competitive salary and excellent benefits, it's an attractive position for experienced leaders.
Who Will Succeed Here
Proficiency in advanced data analysis tools and languages, particularly Python and SQL, with a strong ability to create complex queries and data models in Oracle 19C and SQL Server 2019.
Strong leadership skills to manage a remote analytics team, fostering a collaborative culture and ensuring effective communication across time zones while being self-motivated and highly organized.
A strategic mindset with experience in user-centered design principles, enabling the Head of Insights to translate data findings into actionable business strategies that enhance customer engagement.
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