Talantix.io
Bank Pekao•12.04.26
AI SCORE 8.5

Expert in Customer Acquisition and Payment Solutions - Remote

$60K–$80K/year
RemoteHybridFinTech
Customer Acquisition•Payment Solutions•Data Analysis•Sales Processes•CRM Systems

About the Role

We are seeking an Expert in Customer Acquisition and Payment Solutions to join our dynamic team at Bank Pekao. This remote position will focus on enhancing customer experiences and driving the adoption of payment instruments. You will play a crucial role in increasing transaction efficiency and improving sales processes.

What You'll Do

  • Participate in projects related to customer acquisition and the adoption of payment instruments (cards, cashless payments, transactional solutions).
  • Design, analyze, and streamline sales processes to support effective customer acquisition and payment usage.
  • Co-create and implement initiatives that enhance customer payment experiences across key banking channels.
  • Analyze sales and transaction data, preparing recommendations to increase the utilization of payment instruments.
  • Collaborate with CRM, Marketing, Sales Network, and IT to implement product and process changes.
  • Support the implementation of new payment solutions and best sales practices within the organization.
  • Share knowledge and experience within the team and participate in conceptual work.

Requirements

  • Experience in banking, sales, payments, or customer processes.
  • Participation in business or process projects, preferably related to cards or payments.
  • Ability to analyze data and translate it into actionable business recommendations.
  • Strong organizational skills and the ability to manage multiple initiatives simultaneously.
  • Open to change and comfortable in a project environment.
  • Ability to work independently and take responsibility for tasks.

Nice to Have

  • Experience with CRM systems.
  • Familiarity with marketing strategies.
  • Knowledge of payment solutions and industry trends.

What We Offer

  • Performance-based bonuses and engagement incentives.
  • Private medical care for you and your family on preferential terms.
  • MultiSport card and group insurance at favorable conditions.
  • A comprehensive training and development program.
  • Access to an Internal Job Market.
Why This Job8.5 of 10

This role offers a unique opportunity to work remotely while driving customer acquisition and payment solutions in a reputable bank. Competitive salary and excellent benefits enhance its appeal.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Strong analytical skills with proficiency in data analysis tools such as Google Analytics or Tableau to assess customer acquisition metrics and payment solution performance.

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Adaptable and self-motivated individual who thrives in a remote work environment, capable of managing time effectively while collaborating across different teams using tools like Slack and Zoom.

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Experience in implementing and optimizing CRM systems like Salesforce or HubSpot to streamline sales processes and enhance customer relationship strategies.

Learning Resources

→Understanding Customer Acquisition: The Ultimate Guideguide
→Salesforce Training for Beginnerscourse
→Payment Solutions: A Comprehensive Overviewarticle

Career Path

Expert in Customer Acquisition and Payment Solutions(Now)→Customer Acquisition Manager(1-2 years)→Director of Customer Experience and Payment Solutions(3-5 years)

Market Overview

Market Size 2024
$12B
Annual Growth
15.2%
AI Adoption in Customer Acquisition
60%
Investment in Payment Solutions
+25%
Labour Demand for Customer Acquisition Roles
+30%
Avg Salary for Customer Acquisition Experts
$85K

Skills & Requirements

Required
Customer AcquisitionPayment SolutionsData Analysis
Growing in Demand
Digital MarketingCustomer Experience ManagementPredictive Analytics
Declining
Traditional TelemarketingBasic Email Marketing

Domain Trends

Shift to Omnichannel Strategies
Companies are increasingly adopting omnichannel approaches, with 73% of consumers using multiple channels during their shopping journey.
Rise of AI-Driven Customer Insights
60% of businesses are leveraging AI for customer insights to enhance acquisition strategies, leading to a 20% increase in conversion rates.
Increased Focus on Data Privacy
With 65% of consumers concerned about data privacy, companies are prioritizing transparent data practices to build trust and improve customer acquisition.

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