Commercial Solutions Engineer - Remote Position

About the Role

We are seeking a Commercial Solutions Engineer - Remote to join our dynamic team at Motive. As a Commercial Solutions Engineer, you will play a pivotal role in driving successful outcomes for our commercial customers and prospects. You will collaborate closely with off-shore Account Executives to shape deal strategies, deliver tailored product demonstrations, and act as a trusted advisor to both technical and business stakeholders.

What You’ll Do

• Partner with our off-shore Commercial Account Executive team to support deal strategy, drive discovery conversations, and deliver customized product demonstrations that support customer decision-making.
• Travel to customer on-sites for trial kickoffs and demos as needed (~40% of the time) in the UK.
• Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to Commercial customers.
• Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes.
• Develop knowledge of the competitive landscape, supporting Commercial AEs on displacement and growth opportunities.
• Establish yourself as a product resource — mastering today’s platform while supporting conversations around future innovations.
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Commercial organizations.
• Act as a connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights drive continuous improvement and innovation.

Requirements

• 1+ years of experience supporting Commercial, SMB, or similar market segments in a customer-facing pre-sales or solutions engineering role, with experience in SaaS and/or hardware.
• Bachelor’s degree preferred.
• Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable).
• Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences.
• Experience supporting solution sales and navigating Commercial or similar market segment sales cycles.
• Proven analytical and problem-solving abilities with a solutions-oriented mindset.
• Experience with APIs, integrations, and technical solution design.

What We Offer

• Competitive salary ranging from $70,000 to $90,000 per year.
• Flexible remote work environment.
• Opportunities for professional growth and development.
• Collaborative and inclusive company culture.
• Health and wellness benefits.
• Access to cutting-edge technology and tools.
• Support for continuous learning and skill development.

Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives. Please review our Candidate Privacy Notice here.