Client Care Coordinator - Remote Opportunity

About the Role

Join us as a Client Care Coordinator in a remote capacity, making a significant impact in the lives of seniors in Evansville, Indiana! This role is perfect for a highly motivated, compassionate professional with a sales-driven mindset and a commitment to high-quality senior care. As a Client Care Coordinator, you will be the primary link between our services and the seniors we serve, ensuring exceptional client satisfaction and retention.

What You'll Do

• Utilize a consultative sales approach to assess client needs and develop tailored service plans.
• Conduct thorough, empathetic care consultations to convert inquiries into new clients.
• Manage client care coordination, including introductions and ongoing communication.
• Execute quality assurance visits to maintain high standards of care and identify opportunities for service enhancement.
• Work collaboratively with clients, families, and team members to resolve issues and ensure service delivery.

Requirements

• High school graduation or equivalent is required; one year of related business experience preferred.
• Demonstrated sales-driven mindset with a focus on achieving targets.
• Excellent oral and written communication skills, with effective interpersonal abilities.
• Strong organizational skills to prioritize daily tasks and maintain attendance.
• Valid driver’s license and availability for evening or weekend work as needed.

Nice to Have

• Experience in the senior care industry.
• Proficiency in client care systems and Microsoft Office Suite (Word, Excel).

What We Offer

• Opportunity to work with a caring and professional team dedicated to making a positive difference.
• Utilize your organizational and sales talents in a rewarding field.
• Build strong relationships with colleagues and Care Professionals.
• Flexible working conditions with a focus on work-life balance.