Account Manager - Teams & Enterprise Focus

About the Role

We're hiring an Account Manager (Teams & Enterprise focus) to join our growing team at UX Pilot. This remote position allows you to work from anywhere while collaborating with a dynamic team. As an Account Manager, you will play a crucial role in managing and expanding our enterprise client relationships, ensuring they see maximum value from our AI-powered design platform. Your expertise will help drive our growth in the B2B SaaS sector.

What You'll Do

• Act as the primary point of contact for a portfolio of enterprise clients, primarily in the US.
• Identify opportunities for upselling and cross-selling within existing accounts to meet expansion targets.
• Conduct regular business reviews with stakeholders to ensure UX Pilot aligns with their strategic goals.
• Prepare tailored sales offers and lead negotiations for contract renewals and expansions.
• Partner with the Product team to communicate enterprise client needs, including security and collaboration features.
• Monitor market trends to proactively suggest solutions that solve client pain points.
• Maintain high standards of customer service and brand image.
• Prepare detailed sales reports, forecasting, and analysis of account health.

Requirements

• Proven track record in Account Management or Sales within the B2B SaaS sector.
• Experience navigating complex organizational structures and buying committees in large corporations.
• Fluent in English with the ability to lead presentations and high-stakes negotiations confidently.
• Consultative selling skills to analyze client workflows and propose UX Pilot solutions that drive ROI.
• Goal-oriented with a focus on metrics, renewals, and expansion revenue.
• Adaptability to thrive in a high-paced startup environment.
• Self-motivated and capable of managing a global portfolio with minimal supervision.

Nice to Have

• Experience with design tools (Figma, Miro, etc.) or a background in the design industry.
• Experience in a company scaling from $5M to $50M ARR.
• Familiarity with SOC 2, SSO, and enterprise security requirements.

What We Offer

• Fully remote work with flexible hours.
• Paid downtime.
• Opportunity to work with a fast-growing product with over 20,000 daily users.
• Zero politics and a flat structure focused on delivery.
• Freedom to prototype and build creative interactions.