Turndown Attendant - Evening Service at The Little Nell

About the Role

We are seeking a dedicated Turndown Attendant - Remote to join our team at The Little Nell. This position is crucial for providing evening turndown service, ensuring that our guests enjoy a welcoming and restful environment. As a Turndown Attendant, you will play a key role in enhancing the guest experience through meticulous attention to detail and thoughtful room presentation.

What You'll Do

• Provide turndown service for up to 15 guest residences per shift.
• Tidy rooms and refresh presentation following established brand standards.
• Perform full turndown service when requested and return if privacy signs are removed.
• Turn down beds, place message cards, and amenities on pillows.
• Adjust lighting and play music via television to enhance room ambiance.
• Ensure the TV remote is placed on the nightstand and turn off alarm clocks.
• Secure balcony doors and close window drapes.
• Refresh bathrooms, replace towels and mats, and restock amenities.

Requirements

• High School Diploma or GED preferred.
• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and cleanliness.
• Ability to work independently and efficiently with minimal supervision.
• Professional appearance and courteous demeanor.
• Ability to manage time and prioritize tasks during evening shifts.
• Basic knowledge of hotel safety and emergency procedures.
• Physical ability to lift, bend, and stand for extended periods.

Nice to Have

• Ability to write and read basic Spanish.
• Ability to speak Basic English preferred.
• Experience in a luxury hospitality environment.

What We Offer

• Paid Time Off Programs.
• Paid Leave Programs.
• Employee Ski Pass.
• Other company perks.
• Flexible work hours.

This Turndown Attendant - Remote position is an excellent opportunity for individuals looking to grow in the hospitality industry while enjoying the flexibility of part-time work. Join us in creating memorable experiences for our guests at The Little Nell!