Technical Solutions Manager - SaaS Platform

About the Role

We are seeking a Technical Solutions Manager to join our team at YUVENDA, a leading SaaS company based in Munich. As a Technical Solutions Manager remote, you will play a pivotal role in managing our enterprise projects from requirements gathering to successful implementation. You will be the central interface between our major clients, management, and development teams.

What You'll Do

• Act as the primary technical contact for enterprise clients, ensuring their needs are met effectively.
• Gather, analyze, and document customer requirements, translating them into structured user stories and actionable work packages.
• Plan and manage customization projects, including milestones, timelines, and resource allocation.
• Coordinate between the development team, product management, and executive leadership.
• Conduct regular reporting to stakeholders, ensuring transparency and alignment on project progress.
• Evaluate customer requirements for generalizability, determining whether they represent unique solutions or platform-wide features.
• Contribute to the product roadmap in collaboration with management, ensuring that customization decisions strengthen platform architecture.
• Assess technical feasibility of requirements and serve as a sparring partner for the development team on architectural and implementation decisions.

Requirements

• 3-5 years of experience in a similar role (Technical Project Manager, Solutions Architect, Solutions Consultant, etc.).
• Proven experience managing complex customer projects in a B2B SaaS environment.
• Strong technical understanding to facilitate discussions with developers regarding feasibility and architectural decisions.
• Experience in requirements management and creating user stories/specifications.
• Excellent stakeholder management skills, with the ability to navigate between management, development, product management, and clients.
• Structured and independent working style with a strong focus on results.
• Fluent in German and proficient in English.

Nice to Have

• Experience in the cinema, entertainment, or events industry.
• Knowledge of ticketing systems, cash register software, or point-of-sale solutions.
• Familiarity with web technologies and modern SaaS architectures (e.g., REST APIs, cloud infrastructure).
• Experience with agile methodologies (Scrum, Kanban) and common project management tools (Jira, Asana, etc.).
• Experience working with multi-location clients (cinema chains, branch operations).
• Certifications in project management (PMP, PRINCE2, Scrum Master) are a plus but not required.

What We Offer

• A key role with direct influence on a strategically important growth project.
• Creative freedom to shape processes and structures for significant enterprise projects.
• Short decision-making paths and direct collaboration with executive management.
• A dedicated team in a collegial corporate culture with entrepreneurial ambition.
• Established company with over 20 years of industry experience and a growing customer base of 400+ cinemas.
• Stable and profitable business model with sustainable growth.
• Location in Munich, one of Europe's most livable cities.

If you are excited about this opportunity, we look forward to your application! Please send your resume, relevant certificates, and your salary expectations.