Technical Project Manager II - Remote Opportunities Available

About the Role

We are seeking a Technical Project Manager II to join our dynamic team at Vail Systems. In this role, you will manage the entire lifecycle of projects focused on innovative enterprise voice communication solutions across web and mobile channels. As a Technical Project Manager II remote, you will coordinate between technical engineering and business teams to ensure project timelines are adhered to and stakeholder needs are met.

What You'll Do

• Partner closely with Engineering, Product, Operations, Support, and other key leaders to establish project scope, timeline, technical direction, and success metrics for projects.
• Deliver Engineering objectives by executing the projects and providing visibility to resource allocation and prioritization.
• Develop frameworks for execution and adapt to the team’s needs & context.
• Develop a full understanding of our technical stack and interdependencies, and contribute to designs to ensure they are scalable, reliable, and efficient.
• Track, prioritize, and execute projects, enhancements, or bugs from the team backlog.
• Manage timely and succinct communications to leadership and across teams to ensure accountability and timeline management.
• Document project artifacts, including work steps, deployments, release notes, and monthly reporting.
• Perform user-acceptance testing and coordinate releases.
• Facilitate retrospective meetings after project completion.

Requirements

• A Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 3-4+ years of experience in a technical project management role.
• Proficiency with Jira or similar ticketing systems.
• Knowledge of Scrum practices (sprint planning, review, standups, project grooming).
• Experience in directly interacting with internal and external customers.
• Excellent verbal and written communication skills, including technical writing.
• A Master’s degree in Computer Science, Software Engineering, or a related field is preferred.
• Project Management Professional (PMP) certification is preferred.

Nice to Have

• Previous experience as a software engineer or software engineer in test.
• Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows.
• Knowledge of Docker & Kubernetes or similar cloud technologies.

What We Offer

• Competitive compensation and affordable benefits with flexibility and choice.
• Multiple medical, dental, and vision plan options.
• Company-paid life insurance, short and long-term disability.
• 401(k) savings plan with company match.
• 35 days total annual PTO.
• Annual Bonus Program.
• Paid maternity and paternity leave.
• Relocation allowance.
• Employee referral bonus.
• Gym membership.
• Technical and Professional Development stipend.

Join us as a Technical Project Manager II remote and help us shape the future of voice interactions. Apply now!