Technical Control Center Manager - Automotive Industry

About the Role

We are seeking a dedicated Technical Control Center Manager to lead our automotive technical control center in Echirolles. As a Technical Control Center Manager, you will oversee the operations of our facility, ensuring quality, safety, and customer service are at the forefront of our mission. This is a fantastic opportunity to join a leading company in the automotive services industry and make a significant impact.

What You'll Do

• Manage the daily operations of the technical control center, ensuring compliance with quality standards and procedures.
• Lead and mentor a team of two technical controllers, fostering a collaborative and efficient work environment.
• Conduct technical inspections on light vehicles, adapting processes to meet regulatory changes.
• Utilize state-of-the-art equipment and management software to streamline operations and enhance service delivery.
• Develop and maintain strong relationships with clients, focusing on customer satisfaction and retention.
• Implement safety protocols and ensure adherence to labor laws and hygiene standards.
• Continuously seek opportunities for improvement in service quality and operational efficiency.

Requirements

• Must hold the prefectural approval as an automotive technical controller.
• A minimum of 3 years of experience in managing a technical control center.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent communication and interpersonal skills to engage with clients and staff.
• Proficient in using modern technical tools and software for vehicle inspections.

Nice to Have

• Experience in the automotive industry or related fields.
• Knowledge of regulatory standards and compliance in vehicle inspections.
• Fluency in additional languages is a plus.

What We Offer

• Competitive salary starting at €36,252 annually, with the potential for monthly bonuses.
• 13th-month salary payment option.
• Access to RTT (reduction of working time) benefits.
• Comprehensive health insurance and wellness programs.
• Opportunities for professional development and continuous training.
• A supportive and dynamic work environment focused on teamwork and collaboration.
• The chance to contribute positively to road safety and customer satisfaction.