Sportsbook Operations Executive - Remote
About the Role
We are seeking a passionate Sportsbook Operations Executive to join our innovative team at Kwiff. This remote Sportsbook Operations Executive position is perfect for someone enthusiastic about sports and eager to dive into the exciting world of sports betting. At Kwiff, we are redefining the gambling experience with our player-first approach, powered by cutting-edge technology and a fully automated sportsbook.
What You'll Do
- Identify and arrange attractive sports events for users to bet on in our app.
- Collaborate closely with the Customer Experience team to resolve user queries effectively.
- Understand betting markets and accurately settle user bets.
- Contribute to the development of innovative betting products that enhance user engagement.
- Create and maintain a high-quality user betting experience.
Requirements
- Some experience or a strong interest in sports betting, either as a user or in a professional setting.
- Good knowledge of major UK sports and competitions.
- Basic understanding of fixed odds betting and core betting principles.
- Strong attention to detail and a willingness to learn.
- Comfortable working with data and developing analytical skills.
- Highly organized, with the ability to manage multiple tasks effectively.
- A proactive team player with a positive attitude.
Nice to Have
- Experience in a customer-facing role.
- Familiarity with data analysis tools.
- Interest in the latest trends in sports and gaming.
What We Offer
- Opportunities for career growth in a vibrant, inclusive, and fast-paced industry.
- Private Healthcare with full coverage, including dental.
- Performance Bonuses awarded quarterly based on team goals and business impact.
- Well-being Allowance to spend on wellness or fitness activities.
- Free Lunch when working from the office.
- Long Service Rewards with travel perks to celebrate your commitment.
- Regular team socials and a fun office culture with events and activities.
Join us at Kwiff, where we don’t just follow industry trends; we set them. As a remote Sportsbook Operations Executive, you'll be part of a team shaping the future of iGaming with cutting-edge technology and a culture of bold innovation!
This role offers a unique opportunity to join a forward-thinking company in the iGaming industry. With a focus on innovation and employee well-being, Kwiff provides a vibrant work environment and excellent benefits.
Who Will Succeed Here
Strong analytical mindset with proficiency in data analysis tools such as Excel and SQL to interpret betting patterns and customer behavior.
Proactive problem solver who can navigate customer inquiries and operational challenges with a focus on enhancing user experience in a fast-paced remote environment.
Enthusiastic about sports and knowledgeable in various betting markets, demonstrating a passion for the industry that translates into exceptional customer service and engagement.
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