Senior Solution Architect - Voice Solutions on Google Platform

About the Role

We are looking for a passionate and experienced Senior Solution Architect for Voice Solutions on Google Platform to join our team remotely. In this role, you will lead the design and implementation of innovative voice solutions, leveraging your expertise in system architecture and API integrations. You will work closely with cross-functional teams to ensure that our solutions not only meet but exceed client expectations.

What You'll Do

• Design end-to-end voice solutions that align with enterprise environments and business needs.
• Establish and promote best practices, reusable design patterns, and architectural standards.
• Create clear and concise documentation, including backend integration specifications and high-level architecture designs.
• Identify necessary APIs for analysis, onboarding, and integration, ensuring seamless communication between systems.
• Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions.
• Collaborate with engineers to support the implementation of designed solutions, ensuring optimal performance and scalability.
• Engage proactively with external teams to ensure alignment and successful project execution.
• Tune voice solutions for optimal performance, leveraging AI/ML-powered speech recognition systems.

Requirements

• Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and cloud platforms.
• 3+ years of experience with Google Dialogflow CX and large language models (LLM).
• Experience in designing secure and scalable backend integrations.
• 3–4 years of hands-on experience in Python for backend development, API creation, and automation.
• Deep knowledge of IVR/bot systems and voice solution architecture, including VXML, ASR, and NLP-based interactions.
• Proficiency in API development, authentication mechanisms (OAuth), and data mapping.
• Excellent communication and collaboration skills.
• Experience working with business stakeholders to define requirements and deliver solutions.

Nice to Have

• Hands-on experience in development and implementation solutions in Google CCAI.
• Background in AI-driven speech processing and conversational AI solutions.
• Prior experience in an Agile development environment.

What We Offer

• Culture of Relentless Performance: Join a technology development team with a 99% project success rate and over 30% year-over-year revenue growth.
• Competitive Pay and Benefits: Enjoy a comprehensive compensation package, including health insurance and language courses.
• Work From Anywhere Culture: Embrace the flexibility that comes with remote work.
• Growth Mindset: Benefit from professional development opportunities, including certification programs and mentorship.
• Global Impact: Collaborate on impactful projects for top global clients.
• Welcoming Multicultural Environment: Thrive in an inclusive and supportive work environment.
• Social Sustainability Values: Join our sustainable business practices focused on IT education, community empowerment, and environmental sustainability.