Senior Epic Client Systems Administrator - Remote Opportunity

About the Role

We’re looking for a highly skilled Senior Epic Client Systems Administrator to join our team in a fully remote capacity. This role is perfect for someone who thrives in Epic client systems operations and enjoys solving complex technical problems. As a Senior Epic Client Systems Administrator remote, you will support a large enterprise Epic environment, ensuring systems are reliable and efficient.

What You'll Do

• Provide operational support across DEV/TST/PRD Epic client system environments.
• Manage and troubleshoot Epic web, application, and service servers (IIS, services, tasks, configs).
• Support Epic SUs, upgrades, patching, reboots, and baseline compliance.
• Manage SSL/TLS certificates, bindings, and trust chains.
• Collaborate with Network, Security, Citrix/EUC, and DB teams.
• Participate in incident response, RCA, and ongoing system stability efforts.
• Support MyChart from a platform/infrastructure perspective.
• Build and maintain PowerShell scripts for server/environment health checks and deployment validation.

Requirements

• 5+ years in Epic Client Systems Administration or Epic technical infrastructure.
• Strong Windows Server & IIS expertise.
• Experience supporting Epic client system components.
• Certificate management experience (enterprise-level).
• PowerShell scripting/automation background.
• Ability to operate independently in a fully remote environment.

Nice to Have

• Epic certifications (Client Systems, MyChart) or willingness to obtain.
• Experience with F5 or similar load balancers.
• Familiarity with Authentication/SSO (AD, Kerberos, SAML/OIDC).
• Experience in Citrix/EUC environments.
• Knowledge of monitoring/logging tools like Splunk, SCOM, AppDynamics.

What We Offer

• Competitive salary range of $120,000 - $140,000 per year.
• Performance-based bonuses subject to company policies.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• 10 days of paid time off per year plus 10 paid holidays.
• Employee assistance program and additional benefits.