Seasonal Hospitality Assistant - Join Our Team in Plockton

About the Role

We are excited to announce an opening for a Seasonal Hospitality Assistant to join our team at Highland Coast Hotels in beautiful Plockton, Scotland. This Seasonal Hospitality Assistant remote position offers a unique opportunity to immerse yourself in the vibrant hospitality industry while enjoying the stunning scenery of the northwest Highlands. You will play a vital role in creating a welcoming atmosphere for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our inn.

What You'll Do

• Assist with food and beverage service, ensuring guests receive exceptional service.
• Maintain cleanliness and organization of guest rooms and public areas.
• Support kitchen staff with food preparation and dishwashing duties.
• Provide assistance at the front desk or reception area as needed.
• Collaborate with team members across various departments to ensure smooth operations.
• Engage with guests to enhance their experience and address any inquiries.
• Participate in training and development opportunities to improve your skills.
• Contribute to a positive team environment and uphold the values of Highland Coast Hotels.

Requirements

• Enthusiastic and adaptable with a passion for delivering exceptional service.
• Strong communication skills and a positive attitude.
• Ability to work effectively as part of a team.
• Flexibility to assist in various departments as required.
• Previous experience in a similar role is a plus but not mandatory.
• Willingness to learn and grow within the hospitality industry.
• Commitment to providing a memorable experience for guests.
• Must be available to work during the busy seasonal period.

Nice to Have

• Experience in food and beverage service.
• Knowledge of housekeeping standards.
• Familiarity with front desk operations.

What We Offer

• Real Living Wage hourly rate of £13.45 per hour + service charge + tips.
• Discounts for you and your family and friends on accommodation, food, and beverages.
• Opportunities for professional development and growth within the company.
• Employee discount platform providing savings at 130,000 retail and entertainment locations.
• Employee Assistance Programme for support and well-being.
• Refer a Friend incentive scheme.
• Flexible hours and a supportive work environment.
• Training and career opportunities to help you succeed.