Runner - Hospitality Role at Heartwood Collection

About the Role

We’re hiring a Runner to join our vibrant team at Heartwood Collection, a renowned hospitality group. As a Runner, you will play a crucial role in ensuring our guests receive exceptional service in our award-winning pubs and brasseries. This Runner position offers a fantastic opportunity to immerse yourself in the hospitality industry while working in a supportive and dynamic environment.

What You'll Do

• Assist in delivering food and beverages to guests promptly and efficiently.
• Ensure the dining area is clean, organized, and welcoming for guests.
• Collaborate with kitchen and service staff to maintain high service standards.
• Engage with guests to enhance their dining experience and address any inquiries.
• Participate in training programs to develop your skills in hospitality.

Requirements

• Strong interpersonal skills and a passion for customer service.
• Ability to work in a fast-paced environment and remain flexible.
• Willingness to learn and grow within the hospitality sector.
• Previous experience in a similar role is a plus but not mandatory.

Nice to Have

• Experience in food and beverage service.
• Knowledge of health and safety regulations in hospitality.

What We Offer

• Competitive salary based on National Living Wage + TRONC.
• Bespoke training and development through our Stepping Stones programme.
• Access to the Employee Assistance Program with Hospitality Action.
• Instant pay access through EarlyPay.
• Enhanced maternity and paternity leave.
• Up to £1,500 referral bonus.
• 50% off food at any Heartwood Inns or Brasserie Blanc.
• A birthday gift and long service recognition.

Join us as a Runner and be part of a community that values warmth, genuine connections, and a passion for hospitality. With over 40 locations and plans to expand, there has never been a better time to start your journey with Heartwood Collection!