Remote Scheduler - Medical Office

About the Role

We are seeking a Remote Scheduler to join our team at The Rose Imaging Center. In this role, you will be responsible for managing patient inquiries, scheduling appointments, and ensuring a smooth workflow in our medical office. This is an exciting opportunity to contribute to patient care while working remotely.

What You'll Do

• Answer phone calls and emails from patients, providing information and scheduling appointments.
• Input customer data into company systems accurately and efficiently.
• Organize workflow by reading and routing correspondence, collecting customer information, and managing assignments.
• Handle special projects, including BIRADS 0 and BIRADS 3 lists, online appointments, and automated confirmations.
• Return messages from appointment voicemails and inquiries through the Contact Us website.
• Perform cross-training as needed and assist with other duties as assigned.

Requirements

• High school graduate or equivalent with 3-5 years of scheduling experience in a medical office.
• Knowledge of insurance processes and multi-test scheduling is required.
• Must be multitask-oriented and able to handle various responsibilities simultaneously.
• Bilingual (English/Spanish) is required.
• Willingness to participate in continuing education programs to enhance job-related skills.

Nice to Have

• Experience with electronic health record (EHR) systems.
• Familiarity with medical terminology.

What We Offer

• Competitive salary in the range of $50,000 to $60,000 per year.
• Remote work flexibility, allowing you to manage your schedule effectively.
• Opportunities for professional development and continuing education.
• A supportive team environment focused on patient care.
• Health benefits and potential for growth within the organization.