Remote Operations Manager - Fast-Growth Food Brand

About the Role

We're hiring a Remote Operations Manager to lead our expansion efforts in Los Angeles. As a key player in our mission to redefine the food and beverage landscape, you'll be instrumental in launching and scaling our operations in a fast-paced, high-growth environment.

What You'll Do

• Design and execute the full market entry strategy for Blank Street in Los Angeles.
• Build the operational plan, hire and develop the founding team, and create scalable systems.
• Oversee the successful opening and day-to-day performance of our first LA store as its General Manager for the first 6–12 months.
• Recruit, train, and lead a high-performing team of Baristas and Shift Leads.
• Establish the gold standard for customer experience and operational excellence.
• Take full ownership of the store's financial and operational performance.
• As we expand to 7+ stores within the first year, evolve into a multi-unit Operations Manager overseeing the entire LA portfolio.
• Hire and mentor future General Managers, implement operational playbooks, and drive accountability across locations.

Requirements

• Proven experience as an Operations Manager or similar role in a high-growth environment.
• Strong leadership skills with a track record of building and managing teams.
• Excellent problem-solving abilities and a keen eye for operational excellence.
• Experience in the food and beverage industry is a plus.
• Ability to thrive in a fast-paced, dynamic environment.

Nice to Have

• Experience with multi-unit management.
• Familiarity with operational playbooks and performance metrics.
• Passion for the food and beverage industry.

What We Offer

• Competitive salary and performance-based bonuses.
• Remote work flexibility with a dynamic team.
• Opportunities for professional growth and development.
• Employee discounts on our products.
• A chance to make a significant impact in a rapidly expanding brand.