People & Culture Lead - Remote Position at Oktober

About the Role

Oktober is hiring a People & Culture Lead remote to join us. We're one of the fastest-growing Shopify Retention Agencies in the space, and both clients and brands love us. In this role, you will have the opportunity to shape our people operations and culture from the ground up.

What You'll Do

• Own the full hiring pipeline — reviewing applications daily, running screening calls, and keeping things moving fast.
• Fill the pipeline yourself — sourcing via LinkedIn (manual and automated), outbound outreach via Lemlist, job ads, and AI sourcing tools.
• Handle pre-onboarding and new starter check-ins so every hire lands well from day one.
• Build and run our performance review process (quarterly and annual) with leadership.
• Write and own job descriptions, working closely with department heads and the team to get them right.
• Shape culture and L&D — from bi-annual meetups planning and hosting to the programs that help our team grow and stay connected.

Requirements

• You’ve run hiring and people ops in a fast-moving agency or startup before.
• You move fast — candidates don't sit in your ATS for weeks.
• You’re tool-fluent: Ashby, Lemlist, and building outreach lists from scratch.
• You take full ownership — you don’t wait to be told what needs doing next.

Nice to Have

• Experience with remote work tools and practices.
• Background in HR technology or people analytics.
• Familiarity with employee engagement strategies.

What We Offer

• Real autonomy to build people ops your way, not inherit someone else's.
• Direct access to leadership and a genuine seat at the table.
• Competitive salary and a fully remote setup.
• A team that works hard, has each other's backs, and meets in person twice a year.