Mid-Level Network Administrator - Remote Position

About the Role

We are seeking a Mid-Level Network Administrator to join our dynamic team in a fully remote capacity. As a Mid-Level Network Administrator remote, you will play a crucial role in maintaining the day-to-day operations of our enterprise network, ensuring reliable connectivity and optimal performance across all locations.

What You'll Do

• Triage, troubleshoot, and resolve network break/fix incidents involving routing, switching, wireless, and edge connectivity, ensuring timely service restoration and minimal business impact.
• Implement approved, low-risk network configuration changes, including VLANs, trunking, ACLs, port security, interface settings, and standard device configurations.
• Support and administer Aruba and Cisco routing, switching, and wireless platforms, as well as Versa SD-WAN solutions in a large-scale enterprise environment.
• Monitor network health and performance using SNMP, syslog, NetFlow, and enterprise monitoring tools such as SolarWinds/Orion, Cisco DNA Center, and Aruba Central/AirWave.
• Perform packet captures and traffic analysis using tools such as Wireshark to diagnose outages, latency, packet loss, and intermittent performance issues.
• Support routing and overlay/underlay operations, including OSPF and BGP, VRFs, IPSec/GRE tunnels, and SD-WAN path selection and failover.
• Manage incident, request, and change tickets from acceptance through resolution within ITSM workflows (e.g., ServiceNow), ensuring accurate documentation and timely updates.
• Document remediation steps, configuration changes, and outcomes; contribute to technical resolution notes and root-cause analysis reports for high-impact or recurring incidents.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Five to seven years of relevant experience supporting enterprise network operations, including large-scale deployments and the installation, integration, and support of network hardware, software, and services.
• Good understanding of Layer 2 and Layer 3 networking concepts, including VLANs, trunking, STP, ARP, and MAC address tables.
• Solid routing fundamentals with hands-on experience supporting OSPF and BGP, VRFs, and route and prefix policy validation.
• Experience supporting SD-WAN environments, including underlay and overlay health, tunnel stability, and traffic path selection.

Nice to Have

• Cisco CCNA or CCNP certifications.
• CompTIA Network+ or equivalent foundational networking certification.
• Aruba certifications (ACSA, ACSP, or ACMP) related to switching and wireless.

What We Offer

• Competitive salary and bonus eligibility.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and parental leave.
• Flexible remote work arrangements.

If you are passionate about network operations and are looking for a Mid-Level Network Administrator remote position that offers growth and development opportunities, we encourage you to apply!