Talantix.io
Grupo Hotusa•27.02.26
AI SCORE 8.2

MICE Commercial Manager - Remote Opportunity

$60K–$80K/year
RemoteHospitality & Travel
Client Relationship Management•Sales Strategy•Hospitality Management•Team Leadership•English

About the Role

Welcome to Eurostars Hotel Company, part of Grupo Hotusa, where we are dedicated to creating happiness through exceptional hospitality! We are currently seeking a MICE Commercial Manager to join our dynamic team. This MICE Commercial Manager remote position offers the opportunity to work with a leading hotel chain that operates over 290 hotels across 24 countries worldwide.

What You'll Do

  • Attract, retain, and follow up with potential clients.
  • Manage and maintain relationships within the client portfolio.
  • Promote and present the hotel chain’s offerings.
  • Showcase and highlight the company’s products and services.
  • Participate in tourism fairs and events to promote the company.
  • Visit potential clients in designated areas.

Requirements

  • Experience in a similar role with team management responsibilities.
  • Previous experience as a commercial manager in the hotel industry.
  • Strong commercial character and customer orientation.
  • High level of English proficiency; other languages are a plus.
  • Degree in Tourism or a related field is valued.
  • Willingness to travel as needed.

Nice to Have

  • Experience in MICE (Meetings, Incentives, Conferences, and Exhibitions).
  • Knowledge of hospitality management software.
  • Networking skills within the travel and hospitality sector.

What We Offer

  • Join a leading company in the travel sector with continuous growth and global expansion.
  • 50% discount on our luxury hotels: Enjoy up to 50% off at our exquisite 4*/5* hotels worldwide and a 20% discount for your family.
  • Access to The Power Business School: Free and unlimited access to all training programs (MBA, digital skills, etc.) from our partner, the leading online business school.
  • Free language training: Access to both in-person and online language courses.
  • Employee Club: Benefit from various discounts and perks (leisure, technology, sports, fashion, etc.).
  • Enjoy free hotel nights: With our referral program, recommend someone who gets hired and earn free hotel nights.

If you are interested in this project and believe you fit the profile, we would love for you to apply for this position. Alternatively, if you know someone who might be interested, feel free to share this opportunity!

Language Requirements
EnglishC1
Spanish(optional)B2
BasicIntermediateAdvancedNative
Why This Job8.2 of 10

This remote MICE Commercial Manager position at Eurostars Hotel Company offers a competitive salary and a range of benefits including training opportunities and hotel discounts.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in CRM software such as Salesforce or HubSpot, with a strong ability to analyze client data to drive sales strategy in the hospitality sector.

→

Demonstrates a self-motivated and proactive work style, thriving in a remote environment while effectively leading virtual teams and managing client relationships across different time zones.

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Possesses a strategic mindset with at least 3-5 years of experience in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales, showcasing the ability to develop and implement innovative hospitality management solutions.

Learning Resources

→Client Relationship Management Basicscourse
→Sales Strategies for Hospitality Managementcourse
→Understanding MICE: The Complete Guidearticle

Career Path

MICE Commercial Manager - Remote Opportunity(Now)→Regional Sales Manager(1-2 years)→Director of Sales and Marketing(3-5 years)

Market Overview

Market Size 2024
$12.5B
Annual Growth
10.2%
AI Adoption in CRM
63%
Investment in CRM Technologies
+45%
Labour Demand for CRM Roles
+28%
Avg Salary for MICE Commercial Manager
$85K

Skills & Requirements

Required
Client Relationship ManagementSales StrategyHospitality Management
Growing in Demand
Data Analytics for Client InsightsDigital Marketing StrategiesCustomer Experience Management (CEM)
Declining
Traditional Sales TechniquesManual CRM Data Entry

Domain Trends

Rise of AI in CRM
63% of organizations are now leveraging AI tools for customer relationship management, automating processes like lead scoring and customer segmentation.
Increased Focus on Customer Experience
Companies investing in Customer Experience Management have seen a 20% increase in customer retention rates, emphasizing the importance of tailored client interactions.
Shift to Remote Client Engagement
With 70% of companies adopting remote work, 58% are utilizing virtual events and online platforms to maintain client relationships, highlighting the need for remote communication skills.

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