About the Role
We are seeking a Lead .Net Support Engineer (Mulesoft, SQL, Azure) - Remote to join our dynamic team. In this role, you will leverage your expertise in .NET technologies and cloud environments to provide exceptional support and solutions for our clients. As a Lead .Net Support Engineer, you will play a pivotal role in ensuring the stability and performance of our applications, while also mentoring junior engineers and driving best practices.
What You'll Do
- Lead the technical support team in troubleshooting and resolving complex issues related to .NET applications and cloud services.
- Utilize Mulesoft, SQL, and Azure technologies to develop and implement integration solutions.
- Collaborate with cross-functional teams to enhance application performance and user experience.
- Mentor junior engineers, providing guidance and support in their professional development.
- Conduct regular system audits and performance tuning to ensure optimal application performance.
- Engage with clients to understand their needs and provide consultative support for their projects.
- Document technical processes and create knowledge base articles to improve team efficiency.
- Stay current with industry trends and emerging technologies to drive innovation within the team.
Requirements
- 5+ years of experience as a .Net Support Engineer or similar role.
- Strong proficiency in Mulesoft, SQL, Azure, and .NET technologies.
- Experience with cloud infrastructure and DevOps practices.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills to effectively engage with clients and team members.
- Experience in mentoring and leading technical teams.
- Familiarity with REST APIs and software testing methodologies.
- Bachelor's degree in Computer Science, Engineering, or a related field.
Nice to Have
- Experience with additional programming languages such as Java or Python.
- Knowledge of Salesforce and customer engagement strategies.
- Familiarity with Tableau and data analysis tools.
What We Offer
- Competitive salary with potential bonuses.
- Comprehensive benefits package including health and wellness options.
- Opportunities for career growth and development.
- Flexible work environment promoting work-life balance.
- Access to advanced technology and tools to enhance your work experience.
- Supportive and inclusive workplace culture.
- Employee discounts on Comcast services.
- Engagement in community and social responsibility initiatives.
- Access to a variety of teams and resources to foster collaboration.
This Lead .Net Support Engineer position offers a unique opportunity to lead a talented team in a fully remote environment, with competitive salary and comprehensive benefits.
Who Will Succeed Here
Deep expertise in .NET framework and Mulesoft integration, with hands-on experience in developing and maintaining REST APIs and cloud applications on Azure, ensuring robust application performance.
Proven experience in a remote work environment, showcasing self-motivation and the ability to manage time effectively while collaborating with cross-functional teams across different time zones.
Strong leadership skills with a mentorship mindset, capable of guiding junior engineers through complex troubleshooting scenarios and fostering a culture of continuous improvement and DevOps best practices.
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