HR Operations Manager - Remote Role at Loka

About the Role

We are seeking an experienced HR Operations Manager remote to join Loka, a company that is dedicated to making a difference in the world. Our work impacts millions, from helping children learn to read to reducing food waste and advancing cancer treatment. As the 2024 AWS Innovation Partner of the Year, we pride ourselves on delivering excellence while ensuring a healthy work-life balance, including every other Friday off. In this role, you will build and lead a scalable, reliable, and human-centered operations engine that supports our global growth.

What You'll Do

• Lead, coach, and develop a distributed HR Operations team across multiple regions.
• Set a clear bar for ownership, standards, and quality across all HR Ops processes.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors, and internal programs.
• Identify operational bottlenecks, risks, and inconsistencies, implementing scalable solutions.
• Balance global consistency with local legal and cultural requirements.
• Design scalable processes, improve documentation, and reduce manual work through automation and better tooling.
• Partner with Finance, Legal, HRIS, and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership.
• 3 years of experience leading and developing teams.
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.).
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact.
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization).
• Background in the IT/technology sector.
• Fluent English used daily in professional environments.

Nice to Have

• Regular collaboration with Finance and/or Legal teams.
• Process and systems mindset, including automation, workflow optimization, and documentation.
• Ability to balance leadership with hands-on execution when needed.

What We Offer

• Every other Friday off: 26 extra days off per year.
• Remote-first: Work where you feel most productive.
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia.
• Relo Program: Relocate permanently to one of our European hubs.
• LokaLabs™: Build moonshot solutions to real-world problems.
• Paid vacation, sick days, and local holidays.
• Mental health and wellness benefits.