Greeter/​Host - Hospitality Role

About the Role

Join Rooted Hospitality Group as a Greeter/Host in this exciting remote hospitality role! As the first point of contact for our guests, you will create memorable dining experiences that set the tone for their visit. Your warm personality and exceptional service will make every guest feel valued and welcomed.

What You'll Do

• Welcome & Engage: Greet every guest with genuine warmth, engaging in friendly conversation while seating them promptly.
• Coordinate the Experience: Manage the restaurant waitlist during peak times to set accurate guest expectations.
• Communicate & Collaborate: Maintain clear communication with team members and managers to ensure efficient table use and guest seating.
• Reset & Refresh: Ensure vacant tables are sanitized and reset promptly to keep the restaurant running smoothly.
• Express Gratitude: Thank each guest as they leave, making them feel appreciated and encouraging their return.
• Be Prepared: Complete opening and closing duties to set the stage for an exceptional service experience.

Requirements

• A naturally warm, social, and welcoming personality that makes every guest feel like the only one in the room.
• Excellent multitasking and organizational skills, with strong attention to detail and follow-through.
• A proactive, positive attitude with a commitment to creating unforgettable guest experiences.
• The ability to stay flexible, focused, and efficient in a fast-paced environment.
• A passion for the food and hospitality industry and a genuine desire to grow within it.
• Physical Requirements: Ability to lift up to 25 lbs (12 kg) and maintain a reasonable range of motion (bending, stooping, standing, and walking).

What We Offer

• Opportunities to Grow: We’re committed to your professional development.
• Comprehensive Benefits: Health, dental, and vision insurance options.
• Financial Planning: 401K matching program and flexible spending accounts.
• Paid Time Off: Enjoy PTO, sick time, and time to recharge.
• Perks: Discounted meals, life insurance, employee fitness activities, and more!
• Training & Development: Gain the skills and knowledge to grow your career.

As a member of the RHG team, you are an ambassador of our brands. You are passionate about your role and always curious about how to make a guest’s experience memorable. Your welcoming expression makes each guest feel like they are the only person in the room. It comes naturally to you—it’s in your DNA. Their first impression of RHG is a lasting one, and it all starts with you.