Freelance Zendesk Consultant - AI Trainer (Remote)

About the Role

We're seeking a Freelance Zendesk Consultant - AI Trainer to join our innovative team at Mindrift. This remote role allows you to collaborate on exciting AI projects, focusing on enhancing Generative AI capabilities. As a Freelance Zendesk Consultant, you will play a crucial role in shaping the future of AI technology.

What You'll Do

• Collaborate on AI projects with major tech innovators, enhancing the capabilities of Generative AI.
• Review and optimize pre-generated intents to improve user interactions.
• Define test cases for dialogue flow to ensure seamless communication.
• Create optimal sequences for agent tools, enhancing user experience.
• Write user agent instructions for automated behavior, streamlining processes.
• Contribute to the development of AI capabilities and applications.
• Work on projects that align with your technical skills and interests.
• Enjoy a flexible schedule that accommodates your lifestyle.

Requirements

• Experience with Zendesk and a solid understanding of AI and Generative AI concepts.
• Ability to define dialogue flows and strong analytical skills.
• Excellent communication skills to collaborate effectively with team members.
• Ability to work independently and manage your time efficiently.
• Technical expertise in automation and proficiency in English.
• Residency in the specified country is required.
• Ability to work on a freelance basis.

Nice to Have

• Experience in AI project management.
• Familiarity with various AI tools and technologies.
• Previous work in a remote setting.

What We Offer

• Flexible working hours to fit your schedule.
• Opportunity to work on innovative AI projects that shape the future.
• Collaborate with tech innovators and industry leaders.
• Impact the development of AI capabilities and applications.
• Access to a network of specialists in the field.