Assistant Manager - Hospitality Focus

About the Role

We're hiring an Assistant Manager to join our team at The Union Bar & Grill in London. As an Assistant Manager, you will support the General Manager in the day-to-day operations of our establishment, ensuring exceptional customer service and strong team performance. This is a hands-on role that requires leadership on the floor, attention to detail, and a passion for hospitality. If you are looking for a rewarding opportunity in the hospitality industry, this Assistant Manager position is perfect for you!

What You'll Do

• Assist in managing daily bar and floor operations to ensure high standards of service, cleanliness, and presentation.
• Oversee opening and closing procedures, maintaining stock control, ordering, and supplier relationships.
• Support compliance with licensing laws, health & safety, and company policies.
• Lead by example during service, training, coaching, and developing team members.
• Manage rotas in line with business needs and labor targets while handling staff performance and conduct issues.
• Deliver outstanding guest service at all times and handle customer feedback professionally.
• Support achievement of sales targets and KPIs, monitoring labor costs and productivity.
• Identify opportunities to increase revenue and control costs while ensuring adherence to licensing laws and brand standards.

Requirements

• Previous experience in a supervisory or assistant manager role in hospitality.
• Strong leadership and communication skills with the ability to work in a fast-paced, high-volume environment.
• Good understanding of bar operations and stock control.
• Financial awareness and a commercial mindset.
• Personal license preferred but not essential.

Nice to Have

• Experience in managing a team in a hospitality setting.
• Knowledge of food safety and hygiene standards.
• Flexibility with working hours to meet business needs.

What We Offer

• Competitive salary ranging from £35,000 to £45,000 per year.
• Staff discounts and perks to enhance your experience.
• Opportunities for progression within the business.
• Training and development support to help you grow in your career.