Assistant Manager - Competitive Socializing Venue

About the Role

Are you ready to elevate your career as our next Assistant Manager? We're seeking a standout Assistant Manager to lead our dynamic team in Plymouth, England, at Boom Battle Bar. In this exciting role, you will ensure an unforgettable guest experience while managing multiple departments. Your talent management skills will shine as you develop a robust talent pipeline, fostering internal progression and team growth.

What You'll Do

• Lead and inspire a high-performing team in a fast-paced, wet-led environment.
• Ensure compliance with regulatory standards, achieving stellar daily scores.
• Proactively develop team members, preparing them for future roles.
• Oversee daily operations, ensuring safety and exceptional guest experiences.
• Manage guest feedback and implement improvements to enhance service quality.

Requirements

• Proven experience as an Assistant Manager or similar role in the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a high-volume environment.
• Passion for delivering exceptional guest experiences.

Nice to Have

• Experience in competitive socializing venues or similar entertainment sectors.
• Knowledge of compliance regulations in the hospitality industry.
• Familiarity with talent development and training programs.

What We Offer

• Competitive salary of £29,000 annually, plus tips.
• 28 days of paid holiday and a workplace pension with employer contributions.
• Life Assurance policy after probation completion.
• One free annual Escape Hunt adventure and 50% off food and drink at our venues.
• Clear personal development plans for career progression.
• Annual 'Karma Day' for volunteering opportunities.
• Access to financial services through Wagestream and Medicash for healthcare costs.
• 24/7 confidential mental health support through our Employee Assistance Programme.