Account Manager - Retail & Consumer Goods (Remote)

About the Role

We are seeking an experienced Account Manager – Retail & Consumer Goods to join our dynamic team at Cognizant. This remote position offers an exciting opportunity to connect with clients and leverage Cognizant's capabilities to drive business transformation. You will play a pivotal role in understanding client needs and delivering innovative solutions that enhance their operational efficiency and market competitiveness.

What You'll Do

• Act as the primary contact for clients, fostering strong relationships to drive account growth and satisfaction.
• Identify and pursue new business opportunities within your defined portfolio of accounts.
• Collaborate with internal teams to ensure successful delivery of services and solutions that meet client expectations.
• Develop and execute account plans that align with clients' strategic goals and objectives.
• Utilize your industry knowledge to provide insights and recommendations that drive value for clients in the Retail & Consumer Goods sector.
• Measure success through customer satisfaction, revenue growth, and pipeline development.
• Lead cross-functional teams in responding to RFPs and other growth initiatives.

Requirements

• Proven experience as an Account Manager or in a similar role, preferably in Retail & Consumer Goods or Manufacturing & Logistics.
• Strong understanding of IT services and how they can drive business outcomes.
• Demonstrated ability to manage client relationships and internal stakeholders effectively.
• Fluent in English and Dutch, with excellent communication skills.
• Experience in e-commerce, supply chain, analytics, or digital strategy is a plus.
• Ability to think strategically and solve complex business problems.

Nice to Have

• Experience with digital transformation initiatives.
• Knowledge of cloud technologies and digital engineering.
• Familiarity with business strategy development and implementation.

What We Offer

• A competitive salary based on your experience.
• 25 days of paid holiday per year.
• Access to Udemy and Cognizant Academy digital libraries for continuous learning.
• An open, collaborative team environment that encourages innovation.
• Long-term career opportunities and professional development.

Diversity & Inclusion

At Cognizant, we value diversity and inclusion as key drivers of our success. We strive to create an environment where all associates feel accepted and can thrive both personally and professionally. Join us in our commitment to fostering a diverse workplace that reflects the communities we serve.