Account Executive - Inside Sales (French Speaker) - Remote

About the Role

We are seeking a passionate Account Executive - Inside Sales (French Speaker) to join our team at EcoVadis. This remote position allows you to work flexibly while contributing to our mission of guiding companies toward a sustainable world. As an Account Executive, you will play a crucial role in acquiring new suppliers in Southern Europe and enhancing our EcoVadis network.

What You'll Do

• Engage with customers via phone, email, and webinars to support their onboarding process and increase response rates for Southern Europe markets.
• Identify and target high-value customers with a customized outreach approach to successfully engage them.
• Manage and monitor your portfolio to maximize conversion rates and drive value throughout the onboarding experience.
• Proactively nurture and build your pipeline, re-engaging customers to maximize inflow.
• Display commercial awareness to identify business opportunities and mitigate risks during the EcoVadis evaluation process.
• Capture and report customer insights to bridge gaps between customer expectations and participation.
• Be accountable for driving key performance indicators (KPIs) such as conversion rates and quality scores.

Requirements

• 2+ years of experience in a customer-facing role, preferably in sales or upselling.
• Fluent in English and French, with excellent presentation skills.
• Proficient in using Salesforce or other CRM software.
• Strong time management skills to handle high volumes of work autonomously.
• Proactive and motivated to improve customer experience and overcome objections.

Nice to Have

• Experience in a fast-paced, high-growth environment.
• Enthusiasm for sustainability and corporate social responsibility (CSR).
• Ability to interpret data to identify actionable insights.

What We Offer

• Flexible working hours and a hybrid work model.
• Wellness allowance for mental and physical wellbeing.
• Access to professional mental health support.
• Learning and development opportunities.
• Employee-led resource groups and sustainability events.
• Remote work from abroad policy and transportation vouchers.
• Paid volunteer days and community service days.
• Comprehensive health insurance and accident insurance.