Solutions Architect - Remote Position at Sona

About the Role

We're hiring a Solutions Architect to join our innovative team at Sona. This Solutions Architect remote position places you at the intersection of sales, implementation, and product development. You will play a critical role in ensuring we develop, sell, and implement the best possible product for our customers.

What You'll Do

• Consult with customers throughout their implementation process, leveraging your in-depth workforce management knowledge to configure Sona products to meet customer needs.
• Define, document, and deliver product configurations, ensuring clarity and alignment on scope and SOWs for all parties.
• Collaborate with Project Managers to deliver timely, on-budget implementations, offering product expertise during each phase to internal and external teams.
• Champion customer-led UAT and conduct product training for customer trainers.
• Share your expertise to improve internal customer and product understanding.
• Maintain up-to-date documentation as the product evolves and stay current on industry trends.

Requirements

• Strong experience in Workforce Management solutions and an understanding of how they are used to drive business efficiency.
• Ability to quickly interpret and validate customer requirements, combining experience and best practices to design and configure suitable technical solutions.
• Experience using industry-standard project methods, tools, and techniques.
• Excellent presentation, solution demonstration, training, and meeting facilitation skills.

Nice to Have

• Experience with AI-native solutions and their application in workforce management.
• Familiarity with cloud platforms and integration techniques.

What We Offer

• Competitive salary ranging from £70,000 to £100,000, depending on experience.
• Remote and flexible working arrangements, with occasional travel to UK client sites and the London office for onboarding and team days.
• Share options and a comprehensive benefits package.
• 35 days of annual leave (25 days standard plus 10 flexible public holiday days).
• Extra day of leave for every year of service.
• Pension contributions matched up to 5%.
• Comprehensive health insurance.
• Enhanced parental leave & pay.
• Co-working space stipend for those based outside London.
• Bi-annual all-expenses-paid team retreats.
• The latest MacBook and equipment budget for your home office.
• Professional development budget and unlimited free books.