Senior Software Engineer - Full-Stack Elixir Developer for AI Solutions

About the Role

We are seeking a Senior Software Engineer remote to join our innovative team at Glia, the leading AI customer service solution for banks and credit unions. As a Senior Software Engineer remote, you will play a crucial role in developing our platform that unifies AI and human agents across various voice and digital conversations. With our proprietary ChannelLess® Architecture, we empower organizations to enhance their service operations by automating conversations and improving customer experiences.

What You'll Do

• Drive development across our stack, focusing on building Elixir microservices backed by Postgres, Redis, and DynamoDB.
• Contribute to both backend and frontend development, ensuring a seamless end-to-end experience for users.
• Work within self-reliant product teams on diverse projects throughout the entire development lifecycle.
• Architect Glia’s core intelligence suite, including features like real-time Transcription and Autocomplete.
• Collaborate with team members to select and implement new technologies that meet our evolving needs.

Requirements

• 4-6 years of professional software development experience.
• Strong understanding of compiled, strictly-typed languages and design patterns.
• Experience designing, building, and maintaining reliable, scalable systems.
• Familiarity with cloud infrastructure, particularly AWS, and experience with containerized applications.
• Commitment to code quality with experience in unit testing, integration testing, and test-driven development.

Nice to Have

• Professional experience with Elixir, Ruby, or Go.
• Familiarity with event-driven architecture.

What We Offer

• Competitive salary and benefits package.
• Remote work flexibility with a supportive team environment.
• Opportunities for professional development and continuous learning.
• A chance to work with cutting-edge AI technologies and contribute to meaningful projects.
• Employee satisfaction rated at 98%, recognized as a Great Place to Work.