Senior Site Reliability Engineer - Remote Opportunity

About the Role

Are you ready to take on a new challenge as a Senior Site Reliability Engineer (SRE) in a fully remote position? At Prima, we are reshaping the future of motor insurance, and we need your expertise to help us deliver reliable and scalable systems. Since our inception in 2015, we have become the number one online motor insurance provider in Italy, trusted by over 5 million drivers. Now, we are expanding our services to the UK and Spain, and your role will be crucial in this growth.

What You'll Do

• Design, build, and operate reliable and scalable systems by defining and monitoring SLOs/SLIs, working directly on production infrastructure, and collaborating closely with software engineers on system design and reliability improvements.
• Actively develop automation for infrastructure and operational workflows to eliminate toil and reduce MTTR, participate in and lead incident response, and drive blameless post-incident reviews with concrete follow-ups implemented in code and tooling.
• Continuously analyze and optimize system performance and cost, provide data, insights, and recommendations to inform capacity planning, and support security best practices through hands-on vulnerability remediation and threat mitigation.

Requirements

• Hands-on experience with SRE practices in production, strong AWS expertise, Kubernetes, networking, DNS, and Infrastructure as Code (Pulumi preferred, Terraform a plus).
• Demonstrate strong software engineering fundamentals with an emphasis on code quality and maintainability, including solid Python proficiency and deep knowledge of the Python ecosystem.
• Experience in leading incident response and RCAs, improving system reliability, and engaging stakeholders to propose solutions and share learnings.

Nice to Have

• Experience operating in highly regulated industries (e.g., Insurance, Banking, Healthcare), managing sensitive data, and supporting secure networking setups.
• Strong understanding of microservices architectures and the ability to troubleshoot and maintain distributed systems.
• Hands-on experience with Datadog for platform and application monitoring, performance optimization, and familiarity with MLOps practices.

What We Offer

• Enjoy full flexibility – work from home, the office, or a mix of both. Plus, work from anywhere for up to 30 days a year.
• Access to learning resources, mentorship, and a tailored growth plan.
• Private healthcare, gym discounts, wellbeing programs, and mental health support.

At Prima, we celebrate uniqueness and encourage applications from diverse backgrounds. If you’re passionate about this role, we want to hear from you!