Senior Product Designer - Remote Provider Experience

About the Role

We are looking for a Senior Product Designer to join our team at Octave, a leading provider of mental healthcare solutions. This remote position focuses on enhancing the provider experience, ensuring that our clinicians have the best tools to deliver high-quality care. You will play a crucial role in shaping the design of our provider-facing workflows, including onboarding, scheduling, and documentation.

What You'll Do

• Own provider-facing product areas from problem framing through shipped, measured outcomes.
• Translate clinical and operational complexity into clear workflows and interaction patterns.
• Partner with Product and Engineering teams to define scope, success metrics, and iteration plans.
• Facilitate working sessions to drive shared understanding and decision-making.
• Plan and run research initiatives, including usability testing and post-launch feedback loops.
• Create user flows, prototypes, and high-fidelity designs with clear rationale and decision logs.
• Provide detailed handoff materials and collaborate with Engineering to ensure design quality through launch.
• Use and extend the design system to enhance quality and consistency across surfaces.
• Mentor other designers through critique, pairing, and practical guidance.

Requirements

• 5+ years of professional product design experience for web and/or mobile.
• Experience designing for medical providers or healthcare organizations.
• Strong understanding of user-centered design principles and methodologies.
• Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Experience with usability testing and user research methodologies.
• Ability to work independently in a fully remote environment.

Nice to Have

• Experience in mental health or behavioral healthcare.
• Familiarity with Agile methodologies.
• Knowledge of accessibility standards and best practices.

What We Offer

• Competitive salary range of $120,000 - $150,000 annually.
• Fully remote work environment with flexible hours.
• Opportunities for professional development and mentorship.
• Health and wellness benefits.
• Collaborative and supportive team culture.
• Access to cutting-edge design tools and resources.