Senior Enterprise Account Manager - Remote EMEA

About the Role

We are seeking a Senior Enterprise Account Manager - Remote to join our dynamic team at Altium. This role is pivotal as you will be directly engaging with C-Suite executives and director-level personas across the EMEA region. Your expertise will help drive our innovative platform, enhancing the way electronics are designed and built.

What You'll Do

• Act as the primary point of contact for a robust portfolio of assigned enterprise customers, ensuring exceptional onboarding and ongoing account management.
• Identify and communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule.
• Serve as the internal expert for specific verticals, building long-term and successful customer relationships through empathy and active listening.
• Demonstrate sound business judgment by evaluating alternatives and making recommendations that lead to successful outcomes.
• Negotiate effectively before and after contracts are signed, ensuring all parties are aligned and satisfied.
• Manage and update the pipeline of opportunities within Salesforce, ensuring accuracy and transparency.
• Be available and willing to travel as needed to customer sites and meetings across the EMEA region.

Requirements

• 6+ years of business development or account management experience, with a strong focus on technical products or services.
• Proven track record of building long-term customer relationships, demonstrating empathy, active listening, and resiliency.
• Significant technical knowledge of design software or related technology.
• Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features.
• Excellent written and verbal communication skills, capable of crafting and presenting professional presentations at all levels.
• Experience in the technology industry is strongly preferred, particularly in selling software as a service products.

Nice to Have

• Experience in managing complex contracts and negotiations.
• Familiarity with Salesforce or similar CRM tools.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer

• Competitive salary range of $120,000 - $150,000 per year.
• Pension benefits and mental health support through nilo.health and Calm App.
• Professional development support and employee referral programs.
• Flexible working arrangements based on role and location.
• Vacation days plus paid sick days and special leave for urgent family matters.
• Home internet allowance and low-cost public transportation options.
• Free fruit, snacks, and drinks in the office.
• Free parking for onsite visits.

Join Altium and be part of a company that is committed to equal employment opportunities and values diversity in the workplace. Learn more about our benefits and why a career at Altium is an opportunity like no other!