Senior Benefits Analyst and Operations Lead - Remote
About the Role
We are seeking a Senior Benefits Analyst and Operations Lead to join our team remotely. This senior-level position will support and optimize employee benefits programs within a complex, 24/7 manufacturing environment. As a Senior Benefits Analyst and Operations Lead, you will provide advanced analytical expertise, benefits operations support, and vendor management for a diverse workforce that includes hourly, salaried, union, and non-union employees.
What You'll Do
- Provide expert-level administration of medical, dental, vision, life, disability, and executive benefit plans.
- Resolve complex eligibility, leave, and job-transfer inquiries from employees and supervisors.
- Process benefit actions for hires, promotions, transfers, layoffs, and recalls with accuracy and timeliness.
- Maintain alignment between HRIS systems, benefits platforms, payroll, and union contract provisions.
- Interpret and administer benefit-related sections of collective bargaining agreements.
- Support contract negotiations through benefit costing, trend analysis, and plan comparisons.
- Partner with union representatives and HR teams to resolve benefit concerns and support grievance responses.
- Serve as daily contact for carriers and third-party administrators to resolve service issues.
- Conduct audits of vendor transactions, including leave claims, COBRA events, and new-hire enrollments.
- Support RFPs, renewals, rate analysis, and plan design work with consultants and actuaries.
- Conduct cost modeling, utilization analysis, and trend reporting.
- Provide insights to Benefits leadership on cost drivers and plan optimization opportunities.
- Ensure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA, USERRA, and collective bargaining agreements.
- Support Form 5500 filings, nondiscrimination testing, audits, and required annual communications.
- Manage multi-shift rollout to ensure all employees receive accurate materials.
- Plan benefits fairs and wellness events; develop clear communications for a primarily onsite workforce.
- Oversee benefits programs for international locations, ensuring compliance and competitiveness.
- Administer expatriate programs in coordination with Payroll and external tax partners.
Requirements
- Bachelor’s degree in Business, Human Resources, Finance, or related field, or equivalent experience.
- Five to seven years of experience in benefits administration; manufacturing experience strongly preferred.
- Ability to manage multiple priorities in a fast-paced environment and interact effectively at all levels.
- Strong analytical and technical skills, including intermediate to advanced Excel proficiency.
- Experience with HRIS systems such as Workday, SAP, or UKG; Workday experience is a plus.
- Technologically adept and comfortable working across multiple applications.
What We Offer
- Comprehensive relocation support packages to help you move and settle in your new role.
- Competitive salary with opportunities for growth and advancement.
- Flexible work arrangements with a focus on work-life balance.
- Access to ongoing professional development and training.
- Supportive and collaborative team environment.
This role offers a unique opportunity to lead benefits operations in a dynamic environment while working remotely. The comprehensive relocation support adds significant value.
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