Remote Salesforce System Administrator - B2B Recovery Specialist

About the Role

We are seeking a Remote Salesforce System Administrator to join our team at inKind. This role is pivotal in managing our B2B recovery strategy across our restaurant partner portfolio. As a Remote Salesforce System Administrator, you will engage with senior stakeholders, navigate complex financial situations, and drive recovery outcomes that protect our financial position while maintaining partner trust.

What You'll Do

• Own and execute inKind's B2B recovery strategy across our restaurant partner portfolio.
• Independently manage complex, high-dollar, and high-risk accounts.
• Lead negotiations with ownership groups and operators to achieve favorable recovery outcomes.
• Engage senior restaurant stakeholders as a peer while navigating sensitive financial situations.
• Utilize Salesforce to track and manage recovery processes effectively.
• Analyze financial performance, cash flow, and risk to inform recovery strategies.
• Maintain composure and authority in high-stakes negotiations.
• Collaborate with finance and legal teams to ensure compliance and effective resolution of accounts.

Requirements

• 5+ years of experience in B2B negotiations, particularly in financial recovery.
• Strong understanding of business performance metrics, cash flow, and financial risk.
• Proficient in Salesforce and other CRM tools.
• Ability to interpret P&Ls and contractual obligations.
• Excellent communication and interpersonal skills.
• Calm under pressure with a proven track record in high-stakes situations.
• Independent and accountable, with a strong sense of ownership over outcomes.
• Experience in the hospitality or restaurant industry is a plus.

Nice to Have

• Experience with financial recovery strategies in a B2B context.
• Familiarity with legal aspects of financial negotiations.
• Previous experience in a remote work environment.

What We Offer

• Competitive salary ranging from $120,000 to $150,000 annually.
• Fully remote work environment with flexible hours.
• Opportunity to work with a dynamic team in the hospitality industry.
• Professional development and growth opportunities.
• Collaborative and supportive company culture.
• Health and wellness benefits.
• Access to innovative financing solutions and strategies.