Remote Salesforce Experience Architect - AI & Agentforce

About the Role

Join NeuraFlash, Part of Accenture, as a Remote Salesforce Experience Architect specializing in AI and Agentforce. In this role, you will redefine business processes through innovative AI solutions. You will work closely with our talented team to craft intelligent solutions that integrate Salesforce Einstein, Service Cloud Voice, and Amazon Connect, revolutionizing workflows and enhancing customer experiences.

What You'll Do

• Design and implement Agentforce-powered experiences that deliver significant business value.
• Collaborate with AI experts to develop advanced AI-powered bots and streamline operations.
• Lead solution design, architecture, and execution for generative AI technologies.
• Utilize your expertise to drive innovation and create impactful customer outcomes.
• Engage with clients to understand their needs and tailor solutions accordingly.
• Stay ahead of industry trends and leverage cutting-edge technologies to enhance our offerings.

Requirements

• 5+ years of experience in Salesforce architecture and AI solutions.
• Proven track record of designing and implementing AI-driven solutions.
• Strong understanding of Salesforce products, including Einstein and Agentforce.
• Experience in solution design and architecture for cloud-based applications.
• Excellent communication skills and ability to work collaboratively in a remote environment.

Nice to Have

• Experience with Amazon Connect and Service Cloud Voice.
• Familiarity with conversational AI and predictive analytics.
• Previous experience in a leadership role within a tech-focused organization.

What We Offer

• Competitive salary ranging from $140,000 to $180,000 annually.
• Fully remote work environment with flexible hours.
• Opportunities for professional growth and development.
• Collaborative and innovative team culture.
• Access to cutting-edge technologies and tools.